NO SERVICE in the UK

  • 13 november 2019
  • 5 svar
  • 1 visning

I arrived in the UK two days ago and still have No service on my mobile. This month payment has gone through, I have restarted the phone many times, taken out the SIM card, gone in and out of flight mode, tried to select ALL networks available manually and still no service. I have emailed support but still no service. This also happened another time when I went to Belgium for a week, it only worked the last day. I am very frustrated since I can make no calls, texts, or receive them and no surf data either. Has anyone have something similar happen? I am here for two weeks for work and it's really inconvenient that no one can contact me unless I have wifi.


5 svar

Emblem +1

Hi @Monica-Siqueiros-Sanchez!


I've found a block on the subscription that wasn't released as it should have been.
So sorry for the trouble you've had because of this.

If you do a restart of your phone, everything should work just fine.


Mvh Mimmi

Thanks @Mimmi_vimla you are an absolute ANGEL! It works now :)

Thank you for the tips @S.L ! I had unfortunately tried them all already and nothing had work, although you did encourage me to be patient and actually leave my phone on airplane mode for more than 2 sec. but alas it wasn't that either - but thanks for the help anyway :)

@Mimmi_vimla , Hi I have exactly the same problem, I have tried all kinds of network in UK, and none of them work. And I am sure that I open the surf out of Sweden. can you help me to check is there something blocked for me

@Cheng-Zhao sa:

Problem has been solved with the help of Maria. It is a little bit complicated. Not sure the real problem is@Mimmi_vimla , Hi I have exactly the same problem, I have tried all kinds of network in UK, and none of them work. And I am sure that I open the surf out of Sweden. can you help me to check is there something blocked for me

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