• joostcolette Appar

    Much appreciated

  • joostcolette Appar

    So on our account the issue persists on 4 phones:

    1. Oneplus 6 running Android 9 (wifes phone)
    2. Xiaomi Redmi K20 Pro (Mi 9T Pro) running Android 10 (my new phone, this is where the crash report comes from)
    3. Ulefone Power3 running Android 7 (my old phone)
    4. Oneplus 6T running Android 9 (sons phone)

  • joostcolette Appar

    Below is the info of the crashes as I experience these on my new phone (Android 10).

    Full report:

    https://docs.google.com/document/d/1vVybXW-bpA4qRN...

    ====================


    java.lang.NullPointerException: Attempt to invoke virtual method 'java.util.Iterator org.json.JSONObject.keys()' on a null object reference

    at com.mixpanel.android.mpmetrics.PersistentIdentity.registerSuperProperties(PersistentIdentity.java:297)

    at com.mixpanel.android.mpmetrics.MixpanelAPI.registerSuperProperties(MixpanelAPI.java:749)

    at com.kevinejohn.RNMixpanel.RNMixpanelModule.registerSuperProperties(RNMixpanelModule.java:225)

    at java.lang.reflect.Method.invoke(Native Method)

    at com.facebook.react.bridge.JavaMethodWrapper.invoke(JavaMethodWrapper.java:372)

    at com.facebook.react.bridge.JavaModuleWrapper.invoke(JavaModuleWrapper.java:158)

    at com.facebook.react.bridge.queue.NativeRunnable.run(Native Method)

    at android.os.Handler.handleCallback(Handler.java:883)

    at android.os.Handler.dispatchMessage(Handler.java:100)

    at com.facebook.react.bridge.queue.MessageQueueThreadHandler.dispatchMessage(MessageQueueThreadHandler.java:29)

    at android.os.Looper.loop(Looper.java:221)

    at com.facebook.react.bridge.queue.MessageQueueThreadImpl$4.run(MessageQueueThreadImpl.java:232)

    at java.lang.Thread.run(Thread.java:919)


  • joostcolette Appar

    Hej @emil_vimla

    Is has been a while since this issue ocurred. And it still is not solved I noticed today. Both on my phone and on the phone of my wife.


    Can you give an update of the progress of fixing this issue?

  • joostcolette Appar

    @mlo When I started to use Vimla I also could not download the app from the Dutch Playstore. This is annoying but not unusual as I remember the Telia app also was/is not available for non-swedish phones/accounts.

    But Vimla released it upon my request on 12 Sep 2017 (probably the same situation as with you).

    .Apart from occasional hickups (I supose a bad data connection) I can't recall any issues with the app. The current issue (app stopping right after credentials are submitted) started "suddenly" (and on both phones we have the app installed on).

  • joostcolette Appar

    Hej borgus,

    We do not have any issue with Vimla whatsoever, except for this nuisance with the app.

    The 4G connection we have is very stable and fast. The pricemodel of Vimla is very flexible and their prices are very competitive. Next to that Vimla offers (a kind of) subscription model without the obligation to have a personnumber (which we do not have).

    I do not see any reason to switch provider for our 4G router.


    It is very likely that not having the Vimla SIM in the phone on which the app is installed has something to do with the stopping of the app. At least it has to be something specific to our situation, otherwise much more people would be complaining about the app.

    I have read about the network/SIM issues Vimla has on the 2.0 platform but that has nothing to do with our app issue (besides: we are still on the old platform).

  • joostcolette Appar

    My wife has exactly the same issue on her phone running Android 9. We use the same account.

    Note we both use the app on a phone that does NOT have the Vimla SIM in it (we have our Dutch SIM in our phones).

    Our Vimla SIM is in the 4G router in our holidayhouse in Sweden.

  • joostcolette Appar

    Removing and re-installing does not solve the issue.

    I need to find someone else to install on another phone, will come back on that. But I expect it is something between my phone and the app, otherwise you would have much more reports.....

  • joostcolette Appar

    Since 1-2 months my Vimla app stops right when I start it (or after username/password if I have to enter that). It used to function very well. Now I have to rely on Mitt Vimla which is ok as well, but the app was better.

    I am running Android 7.1.1

    App version 3.5.0

    Already cleared cache and data but the issue remains.

  • joostcolette Blogg

    Tack! It works.