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Impossible to activate premium of my account

  • 28 June 2022
  • 2 svar
  • 26 visningar

Hi,

 

I can’t activate my premium recently and don’t know why. It blocks me changing my subscription and buying extra surf traffic.

 

Could anyone please give some guidance here? thanks in adavance.

 

Tianmin


2 svar

Användarnivå 5
Emblem +52

Hejsan @Tianmin !

Contact our support and we will take a second look to why that is. It’s usually because a credit check needs to be done but could be other things. 

You find our support here:
Mail: hej@vimla.se
Chatt: vimla.se/chatt (weekdays between 12:30-16:30).
 

Thank you @Emma_Vimla for your reply. I left three emails and looked for answer on the chat but no one has replied. 

Svara