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sim card

  • 2 mars 2021
  • 3 svar
  • 22 visningar
Z

hey, 

i would like to say that i request for change the network from hallon to vimla but i could not receive sim card yet.

regards,

Zaid saeed

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Bästa svar av Felix_Vimla 3 mars 2021, 08:56

Hey again Zaid,

I’m sorry to hear that you still haven’t received your new sim. If the address you’ve entered in Mitt Vimla (under the Kontoinställningar tab) is correct then you can order a new simcard manually by clicking on Spärra SIM under the Inställningar tab. This will block the original simcard for security reasons and trigger a new simcard to be sent you automatically. 

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3 svar

Emma_Vimla
Rankning
Användarnivå 2
Emblem +9

Hello @Zaid saeed!
 

That doesn’t sound good at all! Could you please check your adress on mitt.vimla.se and write in to us. Either through email: hej@vimla.se or chatt with us on vimla.se/kontakt (open weekdays between 9-16). 

Good luck!

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Z

hej

icheck my postal address  omn your site it is correct. and i also check my mail box.. but i could not find any letter or sim card yet.

regards,

zaid saeed

Felix_Vimla
Rankning
Användarnivå 7
Emblem +55

Hey again Zaid,

I’m sorry to hear that you still haven’t received your new sim. If the address you’ve entered in Mitt Vimla (under the Kontoinställningar tab) is correct then you can order a new simcard manually by clicking on Spärra SIM under the Inställningar tab. This will block the original simcard for security reasons and trigger a new simcard to be sent you automatically. 

Har mitt svar hjälpt dig? Kom ihåg att markera det som 'Bästa svar' så hjälper du andra framöver.