understanding the bill for previous month

  • 16 juli 2020
  • 1 svar
  • 27 visningar

Hej, i changed my billing plan towards the end of last precious month. From 100kr to 200 or per month. I've been billed for 309 kr for precious month. I don't understand it, I haven't made any international calls.

1 svar

Emblem +2

Hello @Chandan 

When you upgrade your subscription, you pay the difference for the levels in the following month.

It sounds like there may be something wrong with your invoice, you are welcome to contact our support and we will look into it.

You can reach us via email at hej@vimla.se or via chat which you can find at vimla.se/kontakt

Best regards, Robin