Cannot get credit approval to use my phone in France

  • 19 December 2019
  • 3 svar
  • 40 visningar

Hi,

Last 2 days were very frustrating as I cannot connect to any service providers in France with my Vimla 2.0 sim card. Last night, I found out that I had to activate foreign usage through my vimla site. I did this immediately but it did not work. I contacted to Vimla via chat for help. They told me that my credit was not approved and they could not help me at all. I earn 35 000 sek a month before tax, I can get credit approval purchase other things but somehow I do not earn enough to use my phone in France. This is ridiculous. In addition, I did not get any notification through Kivra saying that there was a credit check on my name. I believed something went wrong about the credit check. I told the person on chat that he should ask for a second credit check with my person number. First he said he will do it, then he said there is not much to do without credit approval. The person who invite me to Vimla earns less than me and he gets paid with stipend. Yet, he can use his vimla in Spain without a problem. Please help me to understand, what is wrong here. I really need my phone during this vacation.


3 svar

Problem is fixed, thanks to Chat Support.

I have the same problem. I have been in France for 3 days and not able to use it. Your agent told me that I cannot have a credit approval and there is no solution.
I have a stable job and my salary is more than 350000SEK. I have a friend who is still student and did not have this kind of problem. He used his Vimla sim card during his trip to France. It is the first time that I experience this.. It does not make sense at all, I am very disappointed.
I am having a hard time here without a sim card due to this. 

I have the same problem. I have been in France for 3 days and not able to use it. Your agent told me that I cannot have a credit approval and there is no solution.
I have a stable job and my salary is more than 35000SEK. I have a friend who is still student and did not have this kind of problem. He used his Vimla sim card during his trip to France. It is the first time that I experience this.. It does not make sense at all, I am very disappointed.
I am having a hard time here without a sim card due to this. 

 

Svara